Privacy Policy

Effective Date: 15/07/2024

Welcome to NeuroNest LLC ("Company", "we", "our", "us")! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us at [email protected].

When you visit our websites or use our mobile applications (the "Apps") and more generally, use any of our services (the "Services"), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy practices. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

Information We Collect

We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information.

Information Automatically Collected

We automatically collect certain information when you visit, use or navigate the Apps. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Apps and other technical information. This information is primarily needed to maintain the security and operation of our Apps, and for our internal analytics and reporting purposes.

Information Collected through Our Apps

If you use our Apps, we may also collect the following information:

Face Data. When you upload a photo to generate a baby face image, we temporarily process this image on our secure servers. Your image is not stored permanently and is deleted immediately after processing or within 24 hours. We do not use your image for facial recognition or biometric profiling. No face data is shared with any third parties.
Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our Apps, to provide location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's camera, contacts, microphone, sensors, SMS messages, storage, etc. If you wish to change our access or permissions, you may do so in your device's settings.
Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
Push Notifications. We may request to send you push notifications regarding your account or the Apps. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.

Face Data Usage and Retention

What face data does the app collect? The app collects user-uploaded face images used to generate AI baby face results.

Reasons for storing face data: We temporarily store face data solely for the purpose of processing and generating AI-based baby face images as requested by users.

Length of time face data is stored: Face data is retained only temporarily during the processing and is automatically deleted immediately after processing or within 24 hours, whichever comes first. We do not store face data indefinitely.

Third-party sharing: No face data is shared with any third parties. All processing is done on our secure servers.

Reasons for not sharing face data: We maintain complete control over face data to ensure user privacy and security. Face data is processed exclusively on our infrastructure and is never transmitted to or accessed by third parties.

How We Use Your Information

We use personal information collected via our Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:

To facilitate account creation and logon process.
To send administrative information to you.
To fulfill and manage your orders.
To manage user accounts.
To send you marketing and promotional communications.
To deliver targeted advertising to you.
To post testimonials.
To administer prize draws and competitions.
To request feedback.
To protect our Services.
To enforce our terms, conditions and policies.
To respond to legal requests and prevent harm.
For other business purposes.

Data Sharing and Disclosure

We may process or share data based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

Important Note on Face Data: Face data is never shared with any third parties. All face image processing occurs exclusively on our secure servers, and face data is automatically deleted after processing.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Face Data Retention: Face images are retained only temporarily during processing and are automatically deleted immediately after the AI baby face generation is complete or within 24 hours of upload, whichever comes first. We do not maintain any long-term storage of face data.

For other personal information, we will retain your data for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Apps is at your own risk. You should only access the services within a secure environment.

Your Privacy Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

Contact Us

If you have questions or comments about this policy, you may email us at [email protected]